I have worked with the ICS team on a couple of projects. I find them professional, smart, and customer focused. They’re a great team and delivered excellent results for my business.
I like how their software and design teams work great together. On one project, my email-open rates consistently increased to over 40%. Zach also gave me some excellent marketing advice completely unrelated to our current project.
One of the reasons the project was so successful is that I wrote a detailed project scope statement before engaging with them. ICS and I reviewed the scope and got aligned EARLY in the project.
As a small business owner and someone who has been in business for over 12 years, I can highly recommend ICS with confidence.
Working with ICS was such a delight!! They are so knowledgeable, patient and fun. They spent answered all of our questions, explained every step as many times as we needed and exceeded our expectations with our logo & new website. Couldn’t recommend more!
Having completed a few websites for a few companies of ours with ICS Creative Agency at the helm of it all, I can speak that every single experience has been professional, consistent, responsive and knowledgeable. Their team is chock full of nice, compassionate humans who want to do a good job and who you feel are in your corner. It is truly a seamless process dealing with ICS Creative Agency, they take care of everything marketing related from start to finish with some jokes and GIF’s along the way. Highly recommend working with them!
I started Operation Feed Saint John just over a year ago. When I started it, I never imagined it would be what it is today. I had no idea what I was doing when it came to promoting the company, building a website and getting the social network set up cause it’s 2022 and that stuff is important now. Then I met the crew at ICS and that all changed. Zack and the amazing staff where so eager to get involved with the OFSJ and help take the charity to the next level and that’s what they did.
OFSJ thanks you
Zack and I have known each other a few years, I thought ICS’s services were too large scale for my small business, but I was very wrong. Zack has optimized our systems from organizing clients and leads to creating stunning ads. I would recommend ICS to any business big or small looking for not only marketing help but anyone feeling lost/ overwhelmed looking to get organized and make day to day operations run smoother.
I reached out to ICS with respect to a website overhaul and found them to be honest, forthright and attentive. We subsequently have engaged them to manage our online advertising as well as ongoing website improvements. Initial results have been positive both in terms of ROAS and positive engagement from the ICS team on our account. Previous agencies struggled to produce results and often blamed the website, budget or product. ICS embraced the product and took the time to understand our customer and how to potentially reach them more effectively. Looking forward to growing our business with ICS.
Smooth process with the most prompt, professional and easy to work with company that we’ve dealt with. The entire team at ICS were fantastic – from Zack and Andrew to Mike and Jill, Saeplast had a most impressive experience having our latest video assembled during the height of Covid-19 in 2021.
Highly recommended to anyone looking for professional and efficient creative work – from the planning stage to the video shoot to the final product, everything was spot on.
Thanks ICS!
Tuck has been in business for 10 years and throughout that time we’ve always cobbled together our website, rarely if ever focused on our ‘online presence.’ All of our time and energy was concentrated on providing the best in ‘in person’ rather than virtual experience! However, during the pandemic (yes, the on-going, two year pandemic!) it became clear to us that we had to up our online game in a hurry.
ICS Creative Agency was our logical choice. We’d heard great things about it and had admired a lot of work it had done for other client sites. And, added bonus, Zack, ICS’s project manager, shopped local (he bought his sofa from us), so we gave him a call. Isn’t this what supporting local is all about?
From the minute we set up our first meeting, through the on-going hours, days and weeks of the process, our experience with ICS has been nothing short of incredible. Zack, Mike, and the ICS team are as their business says ‘creative’. They took our brand and created a fully-customizable site that conveys who we are: friendly, approachable and user-friendly. It was no easy task taking 10 years of cobbled-together pages, including hundreds of Before-and-After blogs, columns for various publications , to say nothing of an ever-expanding portfolio of dozens of client projects and turn it all into a complex yet entirely coherent, beautifully functional website. We now have a new online store, forms for interior consultation clients, and a fully workable relationship with Big Commerce. Over the course of the process, LITERALLY hundreds of questions were answered and every concern was immediately addressed. We felt cared for, appreciated, valued and completely enriched by the collaboration!
We recommend this wonderful team to anyone. We are grateful for such a positive experience. We know these things don’t always play out that way, but in our case we not only have a great new site, we also have new friends.
A pleasure to work with, always available to help. Also the frequent follow-ups were appreciated and helped us stay on track of everything to do with the project!
We have been with ICS since April 2011 without being sure of the effect it would have on our business. The site has been live for four months now and I can honestly say this was the best business decision we have in the last six years. Our traffic is massive, our phones are constantly ringing and the compliments and response we have gotten from people across the country has been amazing.
Since getting the website launched we recently decided to invest more into ICS by boosting our Search Engine Optimization and we already seeing the results. I would not hesitate to recommend ICS to anyone and have done so already. They are second to none and bring offer a fantastic price for great value
ICS Creative Agency has been an absolute pleasure to work with for any project we throw at them! Zack & his team are always prompt in their assistance with us, and continually maintain a positive attitude!
Zack and the team at ICS are wonderful to work with. They did an amazing job with all our social media and website design. Could not find a more positive and upbeat crew!
We were experiencing very stagnant on line response to our self-directed marketing. When we began working with Andrew and the team at ICS, our online interactions wen from 3 or 4 per year to 1 per day. We are very pleased!
Smooth process with the most prompt, professional and easy to work with company that we’ve dealt with.
The entire team at ICS were fantastic – from Zack and Andrew to Mike and Jill, Saeplast had a most impressive experience having our latest video assembled during the height of Covid-19 in 2021.
Highly recommended to anyone looking for professional and efficient creative work – from the planning stage to the video shoot to the final product, everything was spot on.
Thanks ICS!
One of my many tasks involves keeping our organizations website up-‐to-‐date. With over 200 members, this was proving difficult.We were shopping for a progressive website with a professional look, one that offered us flexibility, and most of all, a package that I could use without having to learn any computer languages.
Zack and Mike met with me and we discussed what our organization was looking for. They took the time to really listen. They even provided me the opportunity to use their software on trial basis before going live. Simply said, I like the product and my service.
Fellow business owners and Friends, I have been using ICS Creative Agency for all my business needs for the past few months and I can honestly say they are the best guys I’ve had work done by in 8 years of business! They have gone above and beyond and made running my business far more efficient.
ICS has been a great provider to our company for years. Our new website looks incredible. check it out and see for yourself! www.hemmingshouse.com Thanks ICS!
We’ve just started on the inbound marketing journey, but ICS has helped guide us along the path to success. We’ve seen a huge increase in our online leads and traffic. Thanks guys!
We initially reached out to ICS for assistance with our new website’s SEO but they were able to offer so much additional expertise and value. They offered valuable insight and solutions to help us build out our CRM, google ads and inbound marketing strategy. They’ve been friendly and professional to work with.
Working with ICS on a website update project was a dream! They completed the work promptly and effectively, responded to feedback and made adjustments almost instantly, and were a joy to work with throughout the process. Love that they communicate through Slack to provide real-time updates—I always knew exactly what was happening with my project, and could share updates back with my team. Will definitely work with them again!
Without ICS I would be very lost on not only our website but also HubSpot, Google Ads, Landing Pages, and many more. The team at ICS is always able to quickly fix my spur of the moment issues and provide a solution/results very quickly and professionally. They are very knowledgeable, easy to talk to, and extremely patient with our unpredicted delays and feedback. We love their work/ideas and enjoy our partnership.
ICS Creative Agency provides exceptional efforts in growing businesses! They’re a fun team with extensive knowledge in web development and design as well as digital marketing and content strategy. This team is effective with their approach and is completely dedicated to driving results for every company that comes their way. They’re truly the best company providing Inbound Marketing services that I’ve encountered.
We were not sure what to expect when reaching out to this company but were absolutely blown away with how much they were able to do for our small business. Working with them and the HubSpot platform has been a fantastic experience and a good business decision. Highly recommend their services.
In a rapidly changing environment you need a team you can trust to know not only their current business, but also what is coming. The ICS team are friendly, knowledgeable and current. They keep us updated and able to plan ahead for where we should be.
Zack and his team did a phenomenal job with marketing for our business! Not only did they create our website, but they helped us bring in more patients than we could have ever imagined! The website itself is so easy to nagivate and its design is outstanding. If you ever are in need of someone to revamp or create your webiste, look no further!
Working with ICS to develop our new webpage went as perfectly smooth as we had hoped for. They have developers that listen to your needs, quickly respond, a sharp creative eye, and a passion for getting you what you want. We couldn’t be happier with our final outcome, and highly recommend working with Zack, Mike, and the whole amazing team at ICS. Thanks for meeting our needs and continuing to provide outstanding customer service ICS!
I work as the office manager for a painting and renovation company. We are currently trying to create efficient systems for the business to increase sales and productivity. Zack was super helpful in not only suggesting the tools but also assisting in creating and implementing them. It has been an awesome experience!
The team at ICS is phenomenal to work with. Knowledgeable, accommodating and great communicators, which was a great help in fine-tuning the design for our new website. ICS gave us the look and feel we wanted to ensure every detail was precisely executed. Technically savvy, and always on-trend, ICS definitely delivers.
Zack, Mike and the rest of the ICS team are great. Very professional work and super friendly. I use them regularly for Stencil theme work and they always do a great job. Highly recommend.
Based on general word-of-mouth and notable recommendations, my organization chose to work with ICS for several facets of our rebranding initiative (website design, SEO, corporate video, etc).
As a company, we were very impressed by the dedication and ambition ICS brought to the table. Throughout our experience with them, they were helpful, knowledgeable, patient, attentive and thorough. They always aimed to “Wow” us and it showed.
ICS helped make our organization’s rebranding project a success. If you’re looking for expert advice and a high-quality end-product, ICS is your agency.
Amazing team with tons of marketing experience and knowledge! ICS has become our marketing department and we have seen the results flourish through our digital strategy.
Thanks ICS!
Our company has been working with the team at ICS for the past 9 years for all of our social media. Everyone there cares about our business, the success we share together but most importantly they know all of our staff and together we feel like part of one big team!! I would highly recommend having a discussion with these guys to see how they can help you grow your business.
Amazing experience, a very reliable and personable team!
I have had the pleasure of working with ICS on a few different projects. They have been a one-stop resource for us. I’ve had them create event posters, promotional and informational videos, multiple websites, logos, and a variety of social media marketing and content creation. The ICS crew have always been very quick and responsive without ever sacrificing quality. In addition to the great service, the rates are hard to beat for us working in the non-profit sector where every penny counts. Good people and a great service.
ICS Creative is an exceptional shop with a lot of capabilities that all blend to grow the bottom-line. We worked with ICS on a variety of implementations, with all of them running smoothly, on-schedule, and with a proven ROI that has come sooner than we expected to see it. Kudos to the team at ICS for all the great support!
ICS really knows their stuff when it comes to creative design and inbound marketing, and they helped us up our sales strategy game. They’re responsive and a pleasure to work with! Highly recommended.
ICS is fantastic to work with. The team is filled with enthusiastic, creative & motivated individuals that want to see your business succeed. I would certainly recommend ICS to any business looking to expand and reach their potential.
Starting a business from scratch is a large, intimidating endeavor made much easier by the professionals at ICS. Their knowledge and creativity gave us the custom website design we were looking for. Their processes were beyond efficient and the measurable results we see as a business are a direct result of working with this creative agency. We’re so happy we went with a full-service agency that’s able to provide us with so much more than a custom website. We look forward to growing our business with ICS.
The whole Team at ICS are awesome. They really take the time to work with the client to help them find what works best for their business. Simple things that matter. You call, they answer and figure out the problem right away. In a world where the technology is continually changing, they stay ahead and keep educating the client in new approaches. Very cool people!
Wonderful team that really listens to your ideas and helps them become a reality. We had a very specific vision for our brand and they were able to combine our ideal website with the functionality a website needs in today’s market. Very happy with the final results.
Great company, great people. Been with ICS for years and couldn’t be happier.
I have had nothing but positive experiences with ICS since I started working with them over 4 years ago.
Not only have my queries or issues been promptly addressed over that time, I have had many compliments from clients on the look and feel of my website since ICS redesigned my site.
I highly recommend ICS Creative Agency to any business.
These guys are awesome! Do not hesitate to work with them!
Beyond helpful staff who genuinely care and want to see your business succeed. For today’s social media connected world ICS is definitely the company to help you stand out online. Highly highly recommend.
I would like to say thanks to Zack and the team at ICS for the amazing website and marketing materials they provided my business. Their customer service is amazing and they have always been there to help me with general marketing advice and guidance. It has been a great experience working with them and watching my business grow!
I would highly recommend them for any branding, digital or tech needs!
We have been dealing with the guys from ICS for four years now and all I can say is that I have never been disappointed by anything they have done for us, from website design to photography, everything is top-notch. For someone like myself who is not that technically inclined, they are great at making our website easy for me to use and are very quick to answer any problems I have or questions that need answered. A classy and creative group!
We were in desperate need of a new website and selected ICS after a fairly extensive search process, and from a relatively high number of candidates. They didn’t disappoint, delivering a fresh, modern look that suits our image perfectly. Check us out to see for yourselves!
https://chipmanhill.com/ Great communication and easy personalities with whom to work. I’d both recommend them and use them again on any project.
These guys have gone above and beyond for my business. Extremely easy to work with and full of great ideas. I highly recommend them to anyone for their web solutions, as well as many other needs, just ask you would be surprised what else they can do for your business. I have been with them for many years and many many more to come. Thanks ICS
Put simply, I moonlight as an indie author. With a debut novel imminent, I tapped into my network for recommendations on web design and help with all things marketing. I met with Jacques over coffee and explained the project to him and everything I thought I was looking for. After a few conversations, not only did I feel like my relatively small-scale project was taken seriously, but I actually felt like I had picked up some command of the subject matter (which is a remarkable feat, I might add, as I’m deeply technology challenged). The creative team at ICS were able to craft something that reflected the tone of the work, delivering a robust and comprehensive marketing integration strategy between social media and web design (which was significantly more in-depth than anything I would have even known to ask about). Every deadline was met + on budget, and I honestly had a lot of fun in the process.
Because of the team at ICS, I get to spend more time doing the things I want to do (ie. writing the sequel, drinking coffee and/or craft beer), and less time doing the things I don’t want to do (worrying about computer stuff).
Definitely recommend giving them a call, absolutely worth your time.
The team at ICS has been fantastic to work with. They did a great job at understanding our needs and then working hard to fulfill them. We have found them to be responsive to our needs and passionate and creative about helping us succeed. It has always been a great experience working with Zack, Andrew and the rest of the ICS team. Thanks for all your help!