Case Study
SPLASH THAI CUISINE
Their Challenge
Splash Thai Cuisine first came to us in need of an online ordering platform to integrate with a website built by another agency. Originally, we were only brought in to handle the ordering system, but after a disappointing experience with their existing site, they entrusted us to completely redesign and redevelop the website as well. This gave us the chance to tie in not only online ordering but also a full reservation system, while showcasing the team and menu in a way we knew would drive sales and new opportunities. The results were immediate, with online sales climbing significantly and new leads coming in daily through a seamless HubSpot integration. Today our partnership goes far beyond the website. We manage Splash Thai’s social media presence, host regular content sessions, and create everything from engaging reels to mouthwatering food photography, ensuring the restaurant continues to stand out and attract new customers.
How We Helped
- Custom Website Design
- Online Ordering
- App Creation
- Email Marketing
- HubSpot Integration
- Social Media Marketing
- Pay Per Click Ads
- Photography
- Videography
Our Process
Our approach to social media management is built on organization, collaboration, and creativity. We start by developing a content calendar that outlines upcoming posts, campaigns, and themes, giving the client a clear picture of what’s ahead. Using Metricool, we ensure a smooth approval process so nothing is published without their sign-off. Before each content shoot, we prepare detailed content documents that outline every reel, photo, and graphic we plan to capture, allowing the client to be fully prepared and involved. From there, our team brings it all to life by populating the calendar with engaging reels, high-quality photography, and custom graphics designed to help the brand stand out and connect with its audience.
EASY ONLINE ORDERING
Using our restaurant online ordering platform, Splash was able to generate an entirely new stream of revenue for the business. Their recurring customers are steadily on the incline and they now have people downloading the Apple and Android app to give people the option to order straight from their pocket. What a delicious combination!
Working with Zack and the ICS team was (and continues to be) an outstanding experience. We were exhaustively looking for a company to deliver a high end online ordering/ app/ website solution. A solution that would appeal to our customers and offer the flexibility to change and grow. ICS delivered tenfold! High quality work with a high level of creativity!