Case Study


Our Task

In business, for over 25 years Munro’s has been a long-standing client of ours with over 100’s of creative campaigns created with ranges of varying success. We started with a responsive website with built-in e-commerce but have expanded from there!

What We Do

  • Secure Website Hosting
  • Custom Web Design
  • E-Commerce
  • E-mail Marketing
  • Digital Strategy
  • Social Media Management
  • Graphic Design
  • Out-of-Home Advertising
  • Pay-Per-Click Ads
  • Video Production
  • Photography (Product, Staff, & Showroom)
  • Ambient / Interior Design
Website on Laptop Screen
brochure mockup

Our Process

We try to find a solution for each of Munro's marketing conundrums. We design custom print materials; create temporary & permanent signage; come up with unique interior wall designs; shoot showroom, product & staff photography; and craft advertising campaigns for both digital & offline worlds that go hand-in-hand to get new and old customers in their store!


a big, digital splash for a small, local business

Before coming to ICS, Munro's had no digital presence to speak of. This, combined with a hard-to-find physical location, had Munro's clientele shrinking instead of growing.

Through designing two generations of websites to be responsive and mobile-friendly, enabling e-commerce sales, and creating a local buzz on social media with contests and giveaways, we've made sure Munro's is on the map (and now they're even more visible in their new location on Rothesay Avenue).

"We have worked with ICS Creative Agency for the last six years. They have become such an integral part of our business that their value is irreplaceable. I'd highly recommend ICS to anyone looking to streamline their business process and gain more leads!"

— Paul Palmer, CEO & Owner, Munro's